Last updated: April 22, 2026
These Terms and Conditions (“Terms”) govern your access to and use of https://mgmmovers.com (the “Website”) and the moving and related services (the “Services”) provided by MGM Movers (“Company,” “we,” “us,” or “our”). By accessing the Website or using our Services, you agree to be legally bound by these Terms.
1. Use of the Website
To access or use the Website and to book our Services, you must be at least 18 years old and legally capable of entering into binding agreements.
You agree to provide accurate, current, and complete information when requesting quotes, booking Services, or submitting any forms on the Website. You are responsible for maintaining the confidentiality of any account credentials and for all activities conducted under your identity or contact details.
We reserve the right to deny access to the Website, refuse to provide Services, or cancel any booking at our sole discretion if we believe these Terms have been violated or if the Website or Services are being misused.
2. Quotes, Estimates, and Bookings
All quotes and estimates provided by MGM Movers are based on the information you supply, including the volume of goods, access conditions at pickup and delivery locations, travel distance, and any special requirements you disclose.
Quotes and estimates are approximate and non-binding. They may be adjusted if the actual conditions of the move differ significantly from the information originally provided. Final charges will be based on the Services actually performed.
Some bookings may require a deposit or payment authorization. All payment terms, cancellation policies, and booking conditions will be detailed in your booking confirmation or a separate agreement. You are responsible for carefully reviewing these documents and notifying us promptly of any errors or changes.
3. Customer Responsibilities
By booking our Services, you agree to:
- Ensure all items are properly packed and ready for transport by the scheduled move time, unless packing services were explicitly included in your booking.
- Provide safe and unobstructed access to the pickup and delivery locations, including elevators, stairways, entrances, and parking areas, and obtain any required permits or building approvals in advance.
- Inform us in advance about any fragile, valuable, oversized, or specialty items that require special handling, equipment, or care.
- Comply with all applicable laws, regulations, and building rules relating to the move.
- Confirm that you are the legal owner of the items being moved or that you have proper authorization from the owner to arrange their transportation.
4. Excluded and Prohibited Items
We reserve the right to refuse transportation of certain items, including but not limited to:
- Hazardous, flammable, explosive, or otherwise dangerous materials.
- Illegal substances or any items prohibited by law.
- Perishable goods, live animals, or plants, unless we have expressly agreed in writing to transport them prior to the move.
If prohibited items are included without our prior written approval, you will be solely responsible for any loss, damage, fines, penalties, or legal consequences that may arise.
5. Payment Terms
Payment terms will be clearly stated in your estimate or booking confirmation. Unless otherwise agreed in writing, a deposit is required to secure your booking, and the remaining balance is due upon completion of the Services.
Additional fees may apply for any services or conditions not included in the original quote, such as extra labor, long carries, multiple flights of stairs, additional stops, waiting time, or changes to the move details.
If payment is not received when due, we may charge late fees and, to the extent permitted by law, retain possession of your goods until the full outstanding balance is paid.
6. Cancellations and Rescheduling
Cancellations and rescheduling requests are subject to the notice periods and fees specified in your estimate, booking confirmation, or our current cancellation policy.
If you cancel or reschedule with insufficient notice, you may forfeit all or part of your deposit and be charged for any costs we have already incurred.
We may need to delay, reschedule, or cancel a move due to circumstances beyond our reasonable control, such as severe weather, unsafe conditions, or equipment failure. In such cases, we will notify you as soon as possible and work with you to arrange a suitable alternative.
7. Liability for Loss or Damage
Our liability for loss of or damage to your goods is limited to the extent permitted by applicable law and as specified in your estimate, bill of lading, or other moving documents.
You must inspect your goods upon delivery and note any visible damage on the delivery paperwork before signing. Any concealed or hidden damage must be reported to us in writing within the timeframe specified in your moving documentation.
The amount of compensation may depend on the valuation or protection option you chose at booking. Additional protection coverage is available for an extra fee. We are not liable for damage caused by events beyond our control or pre-existing defects in your items.
8. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, business interruption, loss of data, or loss of goodwill.
- Our total liability arising out of or relating to these Terms or the Services will not exceed the amount you paid to MGM Movers for the specific Service that gave rise to the claim.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.
9. Intellectual Property
All content on https://mgmmovers.com, including text, graphics, logos, images, designs, and software, is the property of MGM Movers or its licensors and is protected by intellectual property laws. You may not copy, reproduce, modify, distribute, republish, or create derivative works from any part of the Website without our prior written consent.
10. Privacy
Your use of the Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using https://mgmmovers.com, you confirm that you have read and agree to our Privacy Policy.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the state in which MGM Movers maintains its principal place of business, without regard to conflict of laws principles.
Any dispute arising out of or relating to these Terms or our Services must first be attempted to be resolved informally by contacting us at [email protected] or . If the dispute cannot be resolved informally, it shall be brought exclusively in the state or federal courts located in or serving our principal place of business, and you consent to the jurisdiction and venue of those courts.
12. Changes to These Terms
We may revise these Terms from time to time. Any updated version will be posted on https://mgmmovers.com with a revised “Last updated” date. Your continued use of the Website or Services after the changes take effect constitutes your acceptance of the updated Terms.
13. Contact Information
If you have any questions about these Terms, please contact us:
- Via the contact form on https://mgmmovers.com
- By phone:
- By email: [email protected]